Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website at www.revshiftmedia.com (the "Site") and any services offered by RevShift Media ("RevShift," "we," "us," or "our"). By using the Site or engaging us as a client, you agree to be bound by these Terms.

Specific services are also governed by a separate written services agreement, statement of work, or proposal (a "Services Agreement"). In the event of any conflict between these Terms and a Services Agreement, the Services Agreement controls.

RevShift Media is an e-commerce and AI consulting agency. We provide website development, growth services, email marketing automation, AI-powered business automation, paid media management, and related services for e-commerce brands, service-based businesses, and other organizations. The specific scope, deliverables, fees, and term of any engagement are set out in the applicable Services Agreement.

You must be at least 18 years old and able to form a binding contract under applicable law to use the Site or engage our services. By using the Site, you represent that you meet these requirements.

You agree not to use the Site in any way that violates applicable law, infringes the rights of others, interferes with the operation of the Site, or attempts to gain unauthorized access to our systems or data. We reserve the right to suspend or terminate access to the Site at our discretion.

5.1 Authorization and account access

To deliver services, clients grant RevShift access to the platforms, accounts, and systems necessary to perform the engaged work (which may include advertising accounts, analytics, e-commerce backends, email platforms, and other third-party systems). Clients confirm they have the authority to grant such access and to authorize RevShift to act on their behalf within those accounts.

5.2 Client responsibilities

Clients are responsible for the accuracy and legality of materials they provide (including creative assets, claims, and product information), for compliance with platform policies and applicable laws, and for maintaining funded accounts in good standing. RevShift is not responsible for outcomes affected by client-supplied content, policy violations outside our control, or platform-imposed account actions.

5.3 Performance

Outcomes from our services depend on factors including market conditions, platform algorithms, creative, product-market fit, budget, and client execution. While we apply professional skill and care to maximize results, we do not guarantee specific outcomes, revenue, ROAS, or conversion volumes unless explicitly stated in the Services Agreement.

Fees, billing cycles, and payment terms are set out in the applicable Services Agreement. Unless otherwise stated, invoices are due upon receipt. Late payments may accrue interest and may result in suspension or termination of services. Media spend and third-party platform fees are paid by the client directly to the relevant provider using the client's payment method on file, unless explicitly agreed otherwise.

Engagements continue for the term stated in the Services Agreement. Either party may terminate as set out in that agreement or, where no such term is specified, with thirty (30) days' written notice. We may suspend or terminate services immediately for non-payment, breach of these Terms, or conduct we reasonably believe creates legal or platform-policy risk.

Upon termination, RevShift will return administrative access to client accounts and assist reasonably with transition. Fees earned and expenses incurred through the termination date remain payable.

8.1 RevShift property

The Site, our methodologies, frameworks, internal tools (including proprietary AI agents and automation systems), and any materials we develop independently of a specific client engagement are owned by RevShift. No license to those materials is granted except as expressly stated in writing.

8.2 Client property

Client trademarks, brand assets, product information, customer data, and similar materials provided to us remain the property of the client. Subject to full payment, deliverables specifically created for a client under a Services Agreement (such as websites, ad creative, email campaigns, or automation workflows produced for that client) are licensed or assigned to the client as set out in that agreement.

8.3 Aggregated and anonymized data

We may use aggregated, de-identified data derived from our engagements to improve our services, develop benchmarks, and evaluate performance, provided such data does not identify any client or individual.

Each party agrees to keep confidential the non-public business and technical information of the other party that it learns in connection with an engagement, and to use such information only for purposes of performing under the Services Agreement. This obligation survives termination.

The Site and any content we provide outside of a Services Agreement are made available "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, RevShift will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, arising out of or related to the Site, our services, or these Terms, even if advised of the possibility of such damages.

Our aggregate liability for any claim arising out of or related to a client engagement will not exceed the fees paid by the client to RevShift in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Each client agrees to indemnify and hold RevShift harmless from claims, damages, liabilities, and reasonable expenses (including legal fees) arising from (a) materials, claims, or products the client supplies; (b) the client's breach of these Terms or a Services Agreement; or (c) the client's violation of applicable law or the policies of any platform used in connection with the engagement.

Our services rely on third-party platforms (including, without limitation, Google, Meta, Shopify, Klaviyo, and others). Those platforms are operated by the relevant providers and are subject to their own terms and policies. We are not responsible for changes, outages, or policy decisions made by those providers.

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

We may update these Terms from time to time. The "Last updated" date above reflects the latest version. Continued use of the Site or our services after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the courts located in the Province of Quebec for any dispute arising out of or related to these Terms or the services, except that either party may seek injunctive relief in any court of competent jurisdiction.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Failure to enforce a right under these Terms is not a waiver. These Terms, together with any applicable Services Agreement, constitute the entire agreement between the parties on the subject matter and supersede all prior discussions and agreements.

RevShift Media
Laval, Québec, Canada
Email: hello@revshiftmedia.com